We Protect Your Privacy
100% Satisfaction Guaranteed
Your Information is Secure
Tips for Your Order
Setup an Account for Easy Access to Past Orders
When you setup an account with a login ID and password, your order history is always accessible, including your digital PDFs you have ordered.
Download PDFs from the Thank You Page
Once you complete your order, you can download your PDFs directly from the completed order page.
Watch Your Email
You will also receive an order confirmation email once your order is completed. If you’ve ordered any digital PDF files, you will also receive a link in that email that allows you to download your digital product. Each song you have ordered can be downloaded by clicking the button to the right of the title of the song.
Fast Shipping
We work hard to ensure that you get a quick delivery if you’ve ordered a spiral book or CD. Most orders ship within one business day.
Support
Janice Kapp Perry Support
- Support Email
Email our team if you need any help with your order. We are here for you!
30 DAYS REFUND POLICY
If you have any issues with your order, whether it be accessing your digital PDF files, or if the post office doesn’t deliver, or if your order arrives looking like it was run over by a truck or eaten by a dog (both of these have happened on rare occasion), we’ll make it right.
If you have any problems, don’t hesitate to contact us. We’re a small operation and Jason still ships nearly all the orders and we want to make sure you are thrilled with your order!